With more than 100 staff, we manage the diverse needs of our clients to deliver a quality service.
We recruit professionals who understand their responsibilities and who are dedicated to servicing our client’s needs. Our management is directly involved in the day to day supervision of all work carried out for clients.
Our staff are motivated and will work over and above to ensure our high levels of customer service are maintained.
We train our staff so that they are always up to date with the latest technology and practices, with a strong emphasis on job safety.
We follow best practice processes and procedures, to ensure our clients receive consistently high quality service.
Our thorough auditing processes enable us to report on visible quality standards and to streamline our service delivery.
We recognise that communication is an important part of providing quality service. Each client has a communication book to relay ‘day to day’ communication and also to log additional requests. This is complimented by routine visits by our management team.
We have experienced staff, management and a strong commitment to continual improvement
JWN Facilities management is a member of the Building Services Contract Association of Australia which provides advice, support and industry best practice. The BSCAA is the leading Facilities Management body in the country. We are also active members of the Maitland Chamber of Commerce and the Singleton Chamber of Commerce.
Through acquisition of Beresfield Cleaning Service and Jinx Property Services, we have retained management and staff with many decades of experience. We have taken this experience and grafted on new expectations of quality and cost control.